Frequently Asked Questions
Q: Are these My Pillow sheets? How do I enter my code from the My Pillow TV commercial?
A: No, we are not My Pillow, and these are not My Pillow brand sheets. We do not use the name “My Pillow” anywhere in our advertising or on our website (except here). We are not a third party reshipper for My Pillow.
Q: Tell me about the 7 year guarantee.
A: Our sheets are guaranteed a full 7 years for your security and protection. Google search results show over 3 million sellers and only one company “OURS” that has sheets so soft and comfy yet so durable that we can offer our exclusive 7 year guarantee. No one else can even come close to us. NO ONE. If you have a legitimate problem, you can return the piece and after checking it out to confirm its real, we will replace it with the same size and color at no charge and return it to you in 48 business hours. Intentional damage or dog bites etc. are not honored! NOW THAT’S SECURITY FOR YOU and THAT’S CONFIDENCE FROM US.
Q: When will I receive my order?
A: Orders received by 11am Central Time on weekdays ship the same day from Indiana via UPS and/or USPS Priority Mail, which takes about 3-5 business days. Orders placed over the weekend ship on Monday morning, except on postal holidays, then they ship on Tuesday morning.
Q: What colors are available?
A: Not all colors are available in all sizes. Check the drop down box for Colors on the Product pages to see which colors are available in the size that you want.
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